Help & FAQs
1. What is Our Promise to You?
We promise freshness, authenticity, and the highest quality in every dairy product we deliver.
2. What is your return and refund policy?
If you are not satisfied with our product, you may return it free of charge for a full refund. Your satisfaction is guaranteed.
3. What should I do if my product arrives damaged?
If your product arrives damaged, please contact us as soon as possible with your order details. We will arrange a replacement or a full refund.
4. What kind of milk do we use in our products?
We proudly use A2B2 100% grass-fed, high-quality organic milk for superior taste and nutrition.
5. Are your products made from cow’s milk or goat’smilk?
Our products are made from high-quality cow’s milk.
6. Do your products contain any additives,preservatives, or stabilizers?
No. Our products are made without artificial additives, preservatives, or stabilizers.
7. Are your dairy products made from pasteurizedmilk?
Yes. All of our dairy products are made using pasteurized milk to ensure safety and quality.
8. Are your cows pasture-raised or grass-fedyear-round?
Our milk comes from cows raised on pasture and fed a grass-based diet, following responsible and ethical farming practices.
9. How do you ensure product freshness and quality?
We maintain strict quality standards at every stage — from sourcing and production to storage and distribution — to ensure our products are fresh, safe, and consistent in quality.
10. Do you offer bulk or wholesale orders?
Yes, we offer bulk and wholesale orders. Please contact us directly for pricing, availability, and minimum order requirements.
11. Where do we ship?
We ship nationwide within the continental United States.
12. What are the shipping prices?
We deliver within a 150-mile radius of South Jersey. Orders under $60 are subject to a $5 shipping fee. Orders over $60 qualify for free shipping.
13. Do you ship outside your local delivery area?
Yes! We ship anywhere in the continental United States. Shipping costs vary by state and usually range between $10 and $20.